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QFD - Quality Function Deployment : Tonex Training


QFD Training, Quality Function Deployment Training Course covers the techniques and principals of QFD, plus it gives you a brief historical background and benefits of the QFD.

Learn About:

How to know your customer
The Kano Model
Customer requirements
Prioritizing customer requirements
Competitive analysis
SWOT analysis
Planned quality
How to reflect the customer requirements in technical analysis
Deriving the requirement
The “house of Quality”
Resolving issues and conflicts
Voice of the Customer (VOC)
Including VOC in the process

Why Do You Need QFD Training?

This training helps you keep your customers satisfied
You will “see” and “hear” your customers’ needs more strongly and more clearly
Applying QFD will reduce the design adjustments and development cycle time
Helps you priories based on your customer specifications
Helps you use your recourses effectively

Audience
The QFD training is a 2-day course designed for:

New product development personnel
Project managers
Marketing and sales teams
R&D personnel
Design product and process team
Manufacturing engineers and managers
Service teams
Quality personnel
Quality consultants, Six Sigma, Lean Sigma, DFLS, DFSS, etc
All individuals involved in QFD procedures

Training Objectives
Upon the completion of the QFD training course, attendees are able to:

Define QFD
Explain the theory and principals of QFD
Understand the concept of House of Quality
Identify the people need to be involved in QFD
Conduct best practices for deriving quality inputs
Understand the voice of the customer
Determine the difference between a true customer need and a technical descriptor
Calculate Phase 1 QFD matrix
Identify data necessary for every room in a four-phase QFD process
Discuss the benefits of QFD in successful new product development
Identify where/how QFD should be applied
Perform competitive analysis
Analyze the QFD results
Put QFD techniques in action
Cut the time in half to run a more effective QFD
Use QFD in various product and service industries
Make their QFD productive, efficient, effective, and fun

Course Outline:

Overview to Quality Function Deployment (QFD)
QFD Conceptual Phases
Prior to QFD Process
The Voice of the Customer
The VOC Research Procedure
Needs and Solutions
QFD Matrix
The House of Quality (HOQ)
Outside the House of Quality
Design Deployment in QFD
QFD Process Planning
QFD Production Control
QFD’s Most Common Tools
Affinity Diagrams
Tree Diagrams
Cause and Effect Diagrams
Flow Charts
TONEX Hands-On Workshop Sample

Request more information . Visit Tonex website link below to learn more about this course. 

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